User Readiness Measurement of the Face to Face Polsek Semboro Using TRI Model

  • Yanuar Nurdiansyah Program Studi Sistem Informasi, Fakultas Ilmu Komputer, Universitas Jember
  • Ahmad Dwi Jayanto Program Studi Sistem Informasi, Fakultas Ilmu Komputer, Universitas Jember
DOI: https://doi.org/10.54706/senastindo.v3.2021.155
Keywords: User Readiness, Face to Face Polsek Semboro, Technology Readiness Index

Abstract

The government has a mandate to provide excellent services to the community. So, improving the quality of public services is a major agenda. As the Semboro police station did
by launching an application called “Face to Face Polsek Semboro” at October 23rd, 2021. It is an innovation from Polsek Semboro to ease Semboro community in making of loss reports in the era of the covid-19 pandemic. This study aims to measure the user readiness of the “Face to Face Polsek Semboro” using Technology Readiness Index (TRI) model. This research was conducted by interview, designing the instrument, and performing the validity and reliability tests. When the instrument passed the tests, it is distributed to the respondents. The obtained data was analyzed to calculate the level of user readiness and to provide recommendations. Based on the results of the study, it is known that the Optimism variable gives the largest score compared to the Discomfort, Innovativeness, and Insecurity. The obtained TRI Score is 3.178 and classified as medium category (Medium Technology Readiness).

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Published
2021-12-21
How to Cite
Nurdiansyah, Y., & Jayanto, A. (2021). User Readiness Measurement of the Face to Face Polsek Semboro Using TRI Model. Prosiding Seminar Nasional Sains Teknologi Dan Inovasi Indonesia (SENASTINDO), 3, 135 - 144. https://doi.org/10.54706/senastindo.v3.2021.155
Issue
Vol 3 (2021): Prosiding Seminar Nasional Sains Teknologi dan Inovasi Indonesia (Senastindo)
Section
Articles

Copyright (c) 2021 Yanuar Nurdiansyah, Ahmad Dwi Jayanto

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